Patients and consumers now have the ability to see how most Duke Health providers score on a new five-star rating scale that is part of a physician’s public profile at dukehealth.org.
Star ratings for each health care provider, along with verbatim patient comments, are based on feedback to a national, standardized survey known as the Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG CAHPS), which is provided to patients following an office or other outpatient visit.
Additionally, Duke is launching an “Open Notes” feature that enables patients to gain secure and protected online access to the notes their doctor has logged on their individual electronic health record. This expands the information the patient has about the clinical visit and care provided. Read More